Frequently asked questions
When will I get my order?
At First Step, we are committed to providing fast and reliable delivery across India.
Delivery Timeline: All orders within India are delivered within 5–7 business days from the date of dispatch.
Order Processing: Orders are processed and shipped within 1–3 business days (excluding weekends and public holidays).
Tracking: Once your order has been shipped, you will receive a tracking number via email or SMS to monitor the status of your delivery.
Delays: While we strive to ensure timely delivery, unforeseen circumstances such as courier delays, remote area accessibility, or peak festive seasons may occasionally extend delivery times.
We continuously work with our logistics partners to ensure your order reaches you as quickly and safely as possible.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
We offer free shipping on all orders across India. There are no hidden charges or additional fees what you see at checkout is exactly what you pay. Our goal is to make your shopping experience smooth and hassle-free, with fast and reliable delivery at no extra cost to you.
